Shipping policy

Delivery Policy (Free Shipping)

Delivery Area: We currently offer delivery to all parts of the UK (including England, Scotland, Wales, and Northern Ireland).

Shipping Fees and Minimum Order Items: Free standard shipping on all orders; no minimum order required.

Processing Time: Orders will be processed and shipped within 1-3 business days. Orders placed on weekends and public holidays will be processed on the next business day.

Estimated Delivery Time: Standard Delivery: 3-5 business days after shipment.

(Express options available here)

Order Tracking: You will receive an email notification with a tracking link after your order is shipped, allowing you to track your shipment status in real time.

Customs and Duties: Please note that the UK will abolish the customs duty exemption for imported parcels under £135 from 2026. All imported goods will be subject to a uniform customs duty (the rate varies depending on the product category, typically 5-12%). These duties are the responsibility of the buyer; it is recommended to understand any potential additional costs before placing an order.

Delivery Issues

If you experience delivery delays, lost packages, or damaged goods, please contact us via: